Privacy & Policy

Effective Date: January 1, 2026. Your trust and security are our top priorities.

Tour Help Desk Inc. ("Tour Help Desk Inc.", "Company," "Us" or "We") values your privacy and is dedicated to safeguarding it through our adherence to this policy. This Privacy Notice and Policy (hereafter the "Policy") outlines the types of information we may gather from you or that you may furnish when utilizing www.TourHelpDesk.com and the Company's mobile website, or any content, features, and services offered on or through TourHelpDesk.com, as well as our procedures for collecting, utilizing, maintaining, safeguarding, sharing, and divulging that information.

This Policy applies to information we gather:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We gather various types of information from and about users of our Website, including:

  • Information through which you may be personally identified, such as name, residential address, postal address, email address, telephone number, credit card numbers or other payment details, or any other identifier by which you may be contacted online or offline ("personal information");
  • Information about you that does not individually identify you;
  • Details about your internet connection and IP address, the devices you use to access our Website, browser type and language, and access dates/times, referring website addresses, and other usage particulars;
  • Categories of personal information specified in subdivision (e) of Section 1798.80 of the California Civil Code, such as name, physical description, address, telephone number, and medical or health insurance information;
  • Characteristics of protected classifications under state or federal law, such as age, gender, marital status, medical condition, and disability information;
  • Information you provide on our Website to facilitate travel arrangements for yourself or another person, including but not limited to, your username, password, location, zip/postal code, mailing address, email address, driver's license, passport or other government-issued identification numbers, date of birth, gender, arrival and departure details, airline, hotel, or car.